Position – Customer Service Representative

Location – Arizona, California, Colorado, Idaho, Nevada, Utah

Salary – Discussed in interview

We’re seeking a passionate, dedicated, goal oriented customer service representative to cater to our prospects and clients. Your determination to market and provide solutions to prospective and existing clients grow our agency and your earning potential.

Our team members are rewarded for excellence and empowered with tools for their professional development. We only hire the best and most dedicated employees to our team.

Who You Are

  • Desire to make a difference in clients’ lives
  • Able to work independently, within a team, and be coached
  • Have a commitment to excellence
  • Problem-solving ability
  • Pleasant and professional telephone manner
  • Respond to inquiries, work requests (including cancellations), & other requests in specified time frame
  • Educate clients concerning various products and services (including financial services)
  • Eliminate deficiencies in clients’ coverages
  • Identify cross and up-sell opportunities
  • Market, prospect, and close sales transactions
  • Quote insurance, follow up with clients, & offer superb service

Experience Preferred

  • Bachelor’s degree in business or related field or an equivalent combination of education and progressively responsible work experience
  • Demonstrated management, human relations and interpersonal skills to manage a group of people
  • Analytical ability, judgment and decision making
  • Excellent communication skills and organizational skills
  • Experience leading multiple projects and assignments